Privacy Policy

Privacy Policy

Valeora – myvaleora.com

Last updated: June 2026

1. INTRODUCTION

This Privacy Policy describes how Valeora collects, uses, and protects your personal information when you visit myvaleora.com or make a purchase, in accordance with the General Data Protection Regulation (GDPR).

2. DATA COLLECTED

During a purchase: name, billing and shipping address, payment information (securely processed by Shopify Payments), email address, phone number.

During browsing: IP address, browser type, pages visited, duration of visit, via cookies and log files.

3. USE OF DATA

Your data is used to:

  • Process and ship your orders
  • Send you order confirmations and invoices
  • Contact you if necessary regarding your order
  • Improve our site and customer service
  • Prevent fraud
  • Send you marketing communications (only with your consent)

4. COOKIES

We use cookies necessary for the site's operation (session, cart) and analytical cookies to understand how you use our site. You can manage your preferences via our consent banner.

5. DATA SHARING

Your data may be shared with:

  • Shopify – hosting and payment processing (Shopify policy)
  • Google Analytics – audience analysis (Google policy)
  • Carriers – solely for shipping your orders
  • Competent authorities – if required by law

6. YOUR RIGHTS (GDPR)

In accordance with GDPR, you have the following rights regarding your personal data:

  • Right of access – obtain a copy of your data
  • Right to rectification – correct inaccurate data
  • Right to erasure – request deletion of your data
  • Right to object – object to processing for marketing purposes
  • Right to data portability – receive your data in a structured format

To exercise these rights, please contact us at: contact@myvaleora.com

7. DATA RETENTION

Your order data is kept for 3 years from your last purchase, in accordance with French legal obligations. You can request its deletion at any time.

8. SECURITY

All transactions are encrypted (SSL/TLS). Payment information is processed exclusively by Shopify Payments and is never stored on our servers.

9. MODIFICATIONS

We may update this policy at any time. The date of the last update is indicated at the top of this page.

10. CONTACT

For any questions regarding your personal data:
Email: contact@myvaleora.com
Response time: within 30 days (GDPR legal deadline)